Frequently Asked Questions

1. Why must I leave my car key behind?

Seeing as we park your car on a different location and that we would like to have your car ready to leave as soon as you are here, we would need to be able to move your car. All our staff that might drive your car are experienced drivers, have had their licences for years and have be thoroughly screened by us.

2. Is my car safe?

Our main location has video surveillance.

3. Where will the key be kept?

Your key is kept safely in our safe.

4. Will there be lots of milage driven with my car?

Cars are parked at one of our other locations. However, these are always within a radius of 15 kilometres from the main location.

5. What are the opening times?

We are open every day from 04.00 o’clock in the morning till around midnight.

6. When and how do I pay?

You can pay when you arrive at Airport Eindhoven Parking with PIN or via our site.

7. Can I cancel my reservation?

You can do so by e-mail office@airporteindhovenparking.nl .

8. What happens if damage is caused by Airport Eindhoven Parking to my car?

We can not rule out eventual errors by our employees. If we are responsible for any damage done, then of course it will be taken care of.

9. Can I reserve parking spaces for more than one car?

You must fill a separate form for every car.

10. Can I reserve even if my flight times are not known ?

Yes you can, just leave the time at 0:00 and mail us with the correct times on office@airporteindhovenparking.nl when you know them.

11. I don’t have a printer to print my confirmation, is that a problem?

No, this is not a problem. We can find your reservation in our computer syseem.

12. What do I do if I happen to have a complaint?

If you have a complaint please contact us through klantenservice@airporteindhovenparking.nl Complaints are seen to within 14 days.